The snapshot.
Cannabis Retail · Brand & Marketing Strategy
The client
Urbana is a multi-location cannabis retail brand in the Bay Area offering a curated dispensary experience that bridges the gap between elevated retail and accessible cannabis culture. With locations in Oakland and San Francisco, Urbana set out to redefine what a modern dispensary could look and feel like.
The objective
Develop a comprehensive brand and retail strategy to grow Urbana's market presence, drive in-store traffic, and build lasting brand loyalty, creating a cohesive experience across every customer touchpoint, from digital to in-store. Create new service offerings to increase opportunities for revenue.
The solution
Created an end-to-end go-to-market strategy encompassing brand identity, retail experience design, and product marketing, giving Urbana a clear, differentiated voice in a rapidly maturing market.
Campaigns span seasonal product launches, 4/20 activations, services marketing, and an enterprise ecosystem approach that connects in-store experience with digital outreach creating an omnichannel strategy. Each initiative was designed to deepen customer relationships and convert browsers into loyal brand advocates.
Brand Identity
Retail Strategy
Services
Product Marketing
Product Marketing
4/20 Campaign
Deliverables
Brand
Brand Identity
Visual System
Messaging Framework
Retail
Retail Strategy
In-Store Experience
Signage & Display
Marketing
Product Marketing
4/20 Campaign
Services Marketing
Digital
Social Media
Newsletter
Email Marketing
Sector
Cannabis Retail
Multi-Location
Bay Area, CA
Role
Strategy
Brand Direction
Campaign Management